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Implementation Analyst

About the job

EnergyWatch is an entrepreneurial, private equity-backed provider of energy management services and technology to large commercial and corporate real estate portfolios. EnergyWatch helps clients minimize energy consumption, costs, and emissions and improve sustainability through energy analytics, procurement, utility budgeting and reporting, and real-time consumption analytics.

Through our proprietary cloud-hosted energy management platform, EnergyWatch identifies and analyzes the interactive effects of operational and capital improvements on utility supply and delivery costs; measures, verifies, and reports on key performance indicators; and summarizes the results for key decision-makers.

We’re looking to bring on an Implementation Analyst who will be instrumental in helping EnergyWatch handle our growth.

What you’ll do:

  • Work with Customer Success team to stand up new clients, with a focus on communication, speed, and data quality
  • Obtain required data from clients, format and reconfigure as necessary, and set up within EnergyWatch’s watchwire platform
  • Identify and resolve data gaps
  • Review and approve historical invoice data
  • Assist in configuring integrations with ENERGY STAR, GRESB, and LEED Arc Skoru
  • Attend weekly implementation review calls with new clients until implementation is complete and completely transferred to Customer Success
  • Assist Customer Success team as directed
  • Be an expert on our system functions and features
  • Assist Executive team as needed

Who you are:

  • Curious and eager to learn
  • Proactive
  • Advanced/Expert level Microsoft Excel skills
  • Extremely detail-oriented
  • Excellent problem-solving skills
  • Excellent interpersonal skills for phone discussions, emails, video conferences
  • Strong communication and presentation skills
  • Bachelor’s Degree
  • Fluent in English
  • Eligible to work in the US full-time
  • Preference given to those with prior utility invoice data, sustainability reporting, and/or energy market/utility invoice data knowledge

EnergyWatch offers:

  • Competitive salary commensurate with experience
  • 401(k) and company match
  • Paid vacation and holidays
  • Health insurance, with company contribution

New York, NY